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Casino Lab Review (2024)



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Pros / Cons

  • Extensive game library
  • Mobile-friendly design
  • Multiple support channels
  • Secure & fair play
  • Slow withdrawal process

Bonus Details

Bonus Promotion Logo CasinoMaestro

Main Bonus: 100% up to $300 + 50 Bonus Spins

Terms: New players only. Welcome Bonus Package - Get up to $1500 with four bonuses on your first four deposits at Casino Lab.

Key information

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First Impressions

Casino Lab is an online casino that seeks to combine fun, science-themed gameplay with a secure gaming environment. With a mix of slots, table games, and a live casino, it’s designed to cater to a variety of preferences. Holding licenses from respected authorities ensures that the games are fair and your experience is protected. Here’s an overview of what you can expect when visiting Casino Lab.

Bonuses and Promotions

Casino Lab offers new players a series of bonuses for their first four deposits to help them play longer and enjoy their games more. These bonuses add extra money to your account, giving you more funds to play with as you make your first few deposits.

  • 100% match up to $300 plus 50 Bonus Spins on the 1st deposit
  • 50% match up to $400 on the 2nd deposit
  • 25% match up to $400 on the 3rd deposit
  • 25% match up to $400 on the 4th deposit

Players can spread out their fun across many days with this setup. But they should remember that these bonuses come with conditions that require betting a certain amount before withdrawal, which is common for online casinos. The Welcome Bonus gives free spins bit by bit across a few days, which means players need to log in daily to use them and meet the conditions to cash out any winnings.

Keep in mind that there might be a limit on how much money you can take out from winnings using the free spins, which can be a problem for those who win a lot. However, these offers are still a good way to try different games and could help increase the money in your account.

Casino Lab offers good deals that cater to different players. There are some limits on how much you can win and rules on how you must play with the bonus, but the offers still make playing games more enjoyable for new players. It’s important for players to read the rules to understand the bonuses before they use them.


Casino Lab has a big variety of online games that suit many tastes. They have lots of video slots with well-known games from big companies like NetEnt, Play’n GO, and Microgaming. You can also find many classic games like Roulette, Blackjack, and Baccarat, and they come in both the traditional styles and some new themes.

  • Video Slots: Book of Dead, Starburst, Fire Joker, and more.
  • Table Games: Diverse versions of Roulette, Blackjack, Baccarat.
  • Video Poker: Titles including Joker Poker and Jackpot Poker.

The games come in different styles and risk levels to meet various player preferences. But some games might not be available because of restrictions, or they might not suit everyone’s likes.

Casino Lab’s Live Casino area offers a real-time gaming experience with games such as Poker, Blackjack, and Roulette, which live dealers present. Additionally, for those who like to use strategy in their games, the video poker section provides a blend of traditional poker and slot games, catering to various players.

Casino Lab has many online games, but some players may find it hard to search for particular games or game creators. Still, with so many options available, every player is likely to find a game they enjoy.


Signing up for Casino Lab is easy, especially for first-timers. To join, you just have to enter some basic information about yourself, like your name and where you live, to set up an account.

  • Full name, address, and date of birth for identity verification
  • Contact information, including email and phone number
  • A secure password and the selection of your account currency

The sign-up form for this online casino is longer because it asks for all your information right away. This extra detail helps you get ready for the next step, which is verifying your identity.

Once you sign up, the casino will ask you to confirm your account. This check is something the casino must do by law. You might have to wait if you’re missing documents or if the casino needs more information. It’s best to keep your ID and a document that shows your address ready to avoid delays. This careful checking is important to protect you and the casino.

After you finish verifying your account, you can fully use your Casino Lab account. Start playing games, make deposits, and use the bonuses. Even though the sign-up process is detailed, the instructions are easy to understand, and it makes sure your gaming is safe, which is a great part of joining Casino Lab.

Player experience

Casino Lab is an online casino that stands out because of its science look. When players visit, they find an easy-to-use site offering a mix of slot machines, table games, and live dealer games without any confusing extras.

  • User Experience: Smooth and intuitive gameplay is key at Casino Lab
  • Game Variety: A wide array of games ensures players have plenty to explore
  • Site Theme: The unique, science-themed decor creates an engaging atmosphere

The player experience starts off well at Casino Lab. You can easily find the games you want to play thanks to the straightforward layout. The casino has made sure their website both looks good and works fast. Games load up quickly and you can move around the site without any problems.

Casino Lab offers a lot of games, but sometimes it takes longer than usual to get your winnings. This can be annoying, but the casino is just trying to make sure everything is safe, which is why it might take extra time.

Overall, the gaming experience at Casino Lab is good, despite a few minor problems. They have a lot of entertaining games, including popular slots and many different table games. There’s also a live casino area that feels like a real casino, and you can play on mobile devices, which is handy for playing wherever you are.

Deposit and withdrawal methods

When considering deposit and withdrawal options at online casinos, Casino Lab presents a well-rounded selection of methods to suit a variety of player preferences. The deposit methods include MasterCard, Maestro, Paysafe Card, Skrill, Neteller, Payz, and MuchBetter. Players appreciate the flexibility offered, allowing them to choose a method that’s most convenient and accessible for them.

  • MasterCard
  • Maestro
  • Paysafe Card
  • Skrill
  • Neteller
  • Payz
  • MuchBetter

Casino Lab processes withdrawals quickly, especially through eWallets which often take less than an hour. Bank transfers can take a week, and card payments usually need 3 to 5 days. Even though you can’t cash out with cheques, most players are happy with the fast electronic options offered.

Casino Lab lets players use many currencies like Euros, British pounds, US dollars, Canadian dollars, and Norwegian kroner, showing they want to make it easy for people from different places to play.

Some players have run into slow withdrawals because the casino has to check their details to follow the rules. You’re allowed to take out up to 5500 GBP every week and 22000 GBP every month. Most people will find this enough, but if you bet a lot of money, you might think it’s too low. Casino Lab supports many ways to pay, showing they want to make banking easy for their customers.

Security and Fairness

Casino Lab takes security and fairness seriously, making sure players’ personal and bank details are safe. They use strong encryption and firewalls to guard this information, which is important for keeping players’ trust and for safe online payments.

Online casinos make sure their games are fair by using a random number generator (RNG). This system makes certain that game results are truly random and not fixed. This means players can trust that every game they play is fair and not rigged to help the casino win more often. Because of RNGs, each game you play is separate from the last, ensuring no unfair advantage.

  • Advanced encryption for data protection
  • Firewalls to safeguard information
  • Random number generator to ensure game fairness

The security system works well, but some customers worry about how we check their identity. These checks are normal but can sometimes slow down the time it takes for customers to get their money. If there’s a problem, talking to customer support can usually fix it. However, people who want to use their winnings right away should keep this in mind.

Casino Lab puts a strong focus on keeping its gaming space secure and fair. This means that when players use Casino Lab, they can trust that their personal information is safe and the games are fair, giving everyone an equal chance to win.


Casino Lab offers games from top companies like NetEnt, Play’n GO, Evolution Gaming, and Microgaming. This mix gives players a range of games to try, from slot machines to live dealer games. The games run smoothly and look great, which is important for playing online.

The partnership with multiple software developers allows Casino Lab to offer a comprehensive library of games. Here’s a quick look at what’s on offer:

  • Video slots from Yggdrasil Gaming and Quickspin
  • Table games and video pokers by iSoftBet and Wazdan
  • Live casino offerings powered by Evolution Gaming and Ezugi

The variety caters to different player preferences while also promoting a sense of novelty with regular new releases.

Even though Casino Lab offers many games, some players might feel that there aren’t enough games from certain companies like Push Gaming. Also, even though you can play games directly on the website, some players might prefer to use a special app for faster access. However, Casino Lab’s overall system is strong and provides a good, trustworthy experience that is what you would expect from contemporary online casinos.

Mobile compatability

Casino Lab knows that being able to play games on mobile phones is important. They have made sure their online casino works well on mobile devices. When people play games at Casino Lab on their phones, they will find it works smoothly without any problems.

  • Optimized for a variety of devices
  • Accessible directly through a mobile browser
  • Designed to maintain high-quality graphics

You don’t need to download an app to play games at Casino Lab on your smartphone or tablet, which means you won’t use extra storage on your device. The website works well on any size screen and it’s easy to use the games with your fingers. When you switch from a computer to a mobile device, you won’t notice much difference; the games start quickly and play without problems in your mobile browser.

Mobile users can play many games including slots, card games, and live games, similar to a computer. While not every game is mobile-friendly, there are still plenty to choose from when playing on a phone or tablet. Players can also put in or take out money, talk to support, and join in on promotions directly on their mobile device.

One downside might be that you won’t find some old games that use Flash on mobile phones. But now, game makers mostly use HTML5, which works well on all new mobile phones. This small problem is fading away because game companies are updating the games they offer.

Casino Lab offers a strong mobile gaming service that competes well with other online casinos. You can easily play your favorite games on your phone while you are getting your coffee or traveling.

Customer support

You can get help from Casino Lab’s Customer Support using a live chat, email, or phone. They speak multiple languages including English, Finnish, German, and Norwegian, so more players can get help in their language.

Here is a quick rundown of the support options:

  • Live Chat: Instant access for quick queries (though sometimes with a wait if agents are busy).
  • Email: Document submissions and less urgent concerns (response times may vary).
  • Telephone: Direct conversations for more detailed support.

Players praise the support team for being professional and helpful. The team is trained to handle different problems, including questions about accounts and technical issues. Some players experience slower response times when it’s busy, but most people are happy with the support they receive.

The support team is always available to help players, which is comforting, but sometimes they take a while to respond. However, they usually solve problems quickly. The casino could get better by cutting down wait times and making the problem-solving process faster to make sure playing games is fun and easy for everyone.


To figure out if an online casino is fair and properly managed, looking at its licenses is key. Casino Lab has licenses from the Malta Gaming Authority and the UK Gambling Commission, which are big names in the online betting industry because they have strict rules and make sure casinos follow these rules closely. This means players can trust the site when they play there.

  • Malta Gaming Authority: Known for its high standards of player protection.
  • UK Gambling Commission: Renowned for enforcing strict regulations and fairness.

Casino Lab has to follow rules that make sure their games are fair, they protect players who might get addicted, and keep the players’ money safe. When you play at this casino, you can expect it to be trustworthy and follow strict regulations.

Because Casino Lab follows strict rules, some players from places with strict online gambling laws can’t play there. This might be bothersome for players who can’t access the casino due to where they live. Yet, this rule shows that Casino Lab is serious about following the law and operating responsibly.

Casino Lab is run by Genesis Global Limited, which manages other online casinos too. This means they have a lot of experience. However, the reputation of Genesis Global might affect your thoughts about Casino Lab. Make sure to read the rules on their website carefully so you understand how to get bonuses and take out money. This will help you avoid any confusion later on.


Casino Lab is a unique online casino that’s easy to recognize because of its science-based theme. It offers a wide range of games from well-known companies like NetEnt and Microgaming. Players can quickly start playing games or join live casino sessions, which makes the gaming experience very varied. The fact that Casino Lab has licenses from the Malta Gaming Authority and the UK Gambling Commission means players can trust that it’s run properly and safely.

Some players are unhappy because it takes too long to get their money and it’s hard to get their accounts verified at Casino Lab. These problems are common with online casinos, but Casino Lab could make players happier by making these things faster and easier.

  • Extensive game selection: Offers a variety of slots and table games.
  • Trustworthy licenses: Regulated by esteemed authorities.
  • Compatibility: Games are accessible on both desktop and mobile devices.

Casino Lab does well in offering a fun and safe place to play online casino games, attracting many different players. However, they need to work on making their payout process faster. Despite this, Casino Lab still stands out as a good option in the online casino market. Players looking for somewhere new to gamble online should consider Casino Lab, but remember that there might be some delays when taking out your winnings and during account verification.

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